Conditions of Use

Conditions of sale


A - Introduction

These general conditions of sale (hereinafter only "Terms") govern the sale of products marketed by www.bebemio.it. All contracts entered into to purchase products through the site www.bebemio.it and according to the procedures described above, between the seller and the customer will be governed by these Terms.

B - Acceptance of general conditions of sale

1. The contract between the Customer and Bebemio is considered concluded with the acceptance, even partial, of the order by Bebemio, which reserves the right, in its sole discretion, to accept the order. Acceptance is considered tacit, if not otherwise notified by the Customer any mode. By placing an order in the manner provided, you represent that you have read all the information provided during the purchase procedure and accept the general conditions and payment below transcribed.

2. If the customer is a final consumer (ie an individual who buys goods for purposes not related to his profession), once the procedure of buying online is terminated, he will print or save an electronic copy, and still retain the present general conditions of sale.

3. It excludes any right of the Customer to damages or compensation, and any contractual or extra contractual liability for any direct or indirect references to persons and / or property, caused by non-acceptance, even partial, of an order.

C - How to Purchase

1. Customer may only purchase products in the electronic catalog Bebemio when placing your order and is available at (URL) http://www.bebemio.it, as described in the relevant information sheets. The technical information included in the site www.bebemio.it faithfully reproduce those of the manufacturers of the products included in the catalog. Bebemio, therefore, reserves the right to alter technical information of products to match those provided by the manufacturers without any notice.

2. Correct receipt of the order is confirmed by Bebemio through an answer via e-mail, sent to the email address supplied by the customer. This confirmation message report Date and time of receipt of order and a 'Customer Order Number', to be used in any further communication with Bebemio. The message once again all the data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document.

3. In the case of non-acceptance of, Bebemio is committed to a timely notice to Customer.

4. All prices in this site are meant prices to the public and therefore inclusive of VAT. Bebemio reserves the right to change prices at any time without notice.

5. Since the simultaneous access by many users-clients and the simultaneous possibility of orders on-line alter the availability of the product, Bebemio not guarantee the certainty of allocation of goods ordered. It still care to Bebemio - to order given and received - notified all and / or partial temporary unavailability with their new delivery times.

D - Payment

1. Advanced Bank Transfer
In case of payment by Bank transfer, as ordered by the customer is kept busy until receipt of proof of the transfer.
The sending of the ordered only happens when the amount is credited to Bebemio bank account which must occur within 5 working days from the date of acceptance of the expiration of which, the order is deemed automatically canceled.
The causal of the bank transfer must include the identifier of the order (order number) that is released in the order confirmation email.
The bank on which make bank transfers are:



Bebemio di Barbara Clementi
BANCA DELL'ADRIATICO
Agenzia: SANTA VITTORIA IN MATENANO (FM)
IBAN: IT05 U057 4869 7101 0000 0000 144
BIC:      IBSPIT3P


2. Creditcards
In cases of goods purchase with Credit Card, together with the conclusion of the online transaction, the bank reference only failed to authorize the commitment of the amount of your purchase.
The amount for the goods processed on your credit card is charged to the Customer at the time that avoidance of well-ordered.
Credit cards accepted are all those that will build upon the Visa, Mastercard and American Express.

At no time during the purchase process Bebemio can get information about the buyer's credit card, as are typed directly on the site banking institution that handles the transaction (with very high security systems), since there are no transmission data, there is not the possibility that this data is intercepted. No archive of Bebemio contains, or store such data. In no event Bebemio may be liable for any fraudulent and improper use of credit cards from third parties, upon payment for products purchased from www.bebemio.it.

3. PayPal
In case of purchase through the PayPal payment method at the end of the order the customer is directed to the PayPal login page.
The amount for the order is debited from your PayPal account at the time of the acquisition order.
At no time during the purchase process Bebemio is able to know the financial information of the customer. As there is no data, there is the possibility that this data is intercepted. No archive of Bebemio contains, or store such data. For every transaction you make through your PayPal account you will receive a confirmation email from PayPal. .

E - Security of transactions

The online transactions with credit card are made directly on the site of the Bank, through a secure server to take the security system SSL (Secure Socket Layer). This protocol, certified Verified by Visa, may communicate in a way designed to prevent the interception, alteration or falsification of information. Bebemio not aware of details of credit cards used by its customers.

F - Method of delivery

Delivery costs are charged to the customer and are shown explicitly at the time of order placement. Payment of the goods by the Customer will be using the method chosen when ordering. No fees or commission is due to additional Bebemio.

The timing of delivery of the goods ordered are about 3 / 6 working days to any destination within the territory of the European Community. They are for guidance only: the same may vary due to force majeure or due to traffic conditions and traffic in general or by act of the Authority.
No responsibility can be attributed to Bebemio in case of delay in the order or delivery of goods ordered.

Upon delivery of the goods by the courier, the customer is required to check:
• the number of parcels being delivered is as specified in the invoice;
• the packaging is intact, not damaged or wet or otherwise altered.

Any external damage or the mismatch in the number of items or indications, should be immediately notified to the carrier making the delivery, adding the word "withdrawal conditional" on the appropriate document and confirmed within 8 days by letter to the courier, the address of which is explained on the accompanying document.
In the specific case of damaged package to write " withdrawal subject because the package is damaged."
Once signed the carrier document, the customer can not plead any objection about the external characteristics of the goods.
Despite the packaging intact, the goods must be verified within eight days of receipt. Any damage or defect must be hidden reported in writing by registered mail with return receipt to the courier whose address is explained on the accompanying document.

1. Time order fulfilment
With "time of order fulfilment" means the amount of time that elapses from the full confirmation of order to product delivery to the courier.
All orders containing products in stock, which he received confirmation of payment by 11.30 a.m. of a working day, are entrusted to the courier on the evening of that day.
Since the simultaneous access by many users-clients and the simultaneous possibility of orders on-line alter the availability of the product, Bebemio can not guarantee the certainty of allocation of goods ordered. It still care to Bebemio - to order given and received - notified all and / or partial temporary unavailability with their new delivery times.

2. Courier Delivery times
The courier delivery on average 3 / 6 working days after taking charge of the commodity subject to alterations due to force majeure or due to traffic conditions and traffic in general or by act of the competent authorities.

H - Shipping fees

The cost of shipping is calculated automatically according to the weight of products purchased and the destination.
See the page “Shipping & Returns”

I - Right of withdrawal

1. If Customer is a consumer (ie an individual who purchases goods for purposes not related to his professional activity, or does the purchase by indicating in the order form at Bebemio a reference to VAT), is entitled to terminate the contract for any reason without penalty and except as noted in paragraph 3 below.

2. To exercise this right, the Customer must send a fax within 8 days from the date of receipt of goods to:

Bebemio di Barbara Clementi
Borgo Oberdan, 49
63020 MONTE VIDON CORRADO (FM) - Italy

After receiving the fax, Bebemio send an a-mail to the customer containing the form of exercising the right of withdrawal provided with authorization number that must be attacked outside the envelope in which the product will be physically located and brought to Bebemio within 10 days from authorization date.

3. The right of withdrawal is subject to the following mandatory conditions:
• The law applies to product purchased in its entirety, you can not exercise withdrawal on only part of the product purchased;
• be avoided in all cases the attachment of labels or adhesive tapes directly to the original packaging of the product;
• shipping costs for the return of the asset are charged to the customer;
• the shipment until arrival in our warehouse is under the full responsibility of the customer;
• in case of damaged goods during transport, Bebemio will inform the customer of what to allow him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the asset (if insured), in this case, the product will be made available to the client for his return, while canceling the request for withdrawal;
• Bebemio not respond in any way for damage or theft / loss of goods returned by uninsured shipments;

4. Notwithstanding any repair costs for damages assessed packing original Bebemio will refund the customer the full amount already paid, within 8 days of return of the goods by money transfer. It will provide timely customer care the bank on which to obtain a refund.

5. The right to cancel contract totally, for lack of the essential integrity of the property (package and / or its contents), where Bebemio finds:
• Failure to affix the form of authorization issued by Bebemio packages sent outside of the wrapping;
• the absence of the outer packaging and / or package, original interior;
• Deviations to the product;
• damage to the product for reasons other than its transport.

In the case of forfeiture of the right of withdrawal, Bebemio will return to sender the property purchased by charging the same shipping costs.

 

P - Terms

1. The conditions contained in this document may be modified by Bebemio without notice and will be valid from the date of publication's website www.bebemio.it.

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